Sophisticated. Perfection. Elegance.

Wedding attire can be tricky, to avoid confusion in addition to the dress code, let the guests know specifically what they should wear, for example, a suit and tie, tux, formal gown, or floor-length dress.

A sample answer to this question could be:  “The dress code for our wedding is semi-formal/cocktail attire.  Ladies should wear cocktail dresses, and the gentlemen should wear a suit and tie or a sports coat.”

Always let your out-of-town guests know the general weather conditions for your wedding’s location.  Advise them to bring a jacket, umbrella, etc.

Some weddings have the same venue for the ceremony and the reception, others do not.  Give your guests the addresses for each venue and any information on transport between sites.

It’s important for guests to know if they will be indoors or outdoors so they can plan accordingly.  Guests may need to bring sunscreen or wear different shoes.

It’s important to let your guests know what to do in-between the ceremony and reception.  If the guests need to spend a few hours on their own before the reception, let them know of fun things to do in the area.

Here is an example answer: “After the ceremony, the bridal party will be taking pictures nearby for around an hour.  Guests can head straight to the reception hall where we will be serving finger foods and beverages.”

If you would like your guests to wear themed attire or dress in certain colors, let them know your theme ahead of time!

Remind your guests of any additional events before or after the wedding like brunches or happy hours.

You will be missed!
If you can not make it to the wedding, please let us know as soon as possible and RSVP “no,” so we can plan accordingly

Many people will put the venue’s address in their smartphones, but just in case give additional directions especially if there are any tricky routes.

We recommend that you arrive an hour before the start of the ceremony, to make sure everyone is on time and we can get the party started as scheduled!

Let your guests know where to park, if there is a valet service, whether or not parking is limited, and how much they should expect to pay for parking.

This can be a delicate issues, so be sure to answer pre-wedding:

Sample Answer: “While we love your little ones, our wedding is going to be an adults-only event so that everyone can relax and enjoy the evening. We appreciate you making arrangements ahead of time and leaving the kids at home so you can celebrate with us.”

If you are extending the invitation with a plus 1, please make sure to make that clear, else here is a sample answer:

“We have a strict guest list to stay on budget.  Our wedding is strictly RSVP only. We will only able to accommodate those listed on your invitation.”

Let your guests know if you reserved a hotel block, the pricing, address, and give them alternative hotel options in the area.

Let your guests know if they can RSVP online.

Inform your guests of the venue’s accessibility.

Notify your guests ahead of time whether or not food and drinks will be served and what type of food for example whether it’s appetizers or a full sit down meal.

Let your guests know if you can accommodate special diets and if they need to contact you ahead of time.

Remind your guests where you are registered or if you have any special requests for wedding gifts, for example, charity donations.

Make sure your guests know if any transportation will be provided.

Don’t let your flowers, centrepieces, or other decorations (the non-reusable/sellable ones) go to waste! If you want your guests to take anything home with them, make sure they know beforehand!

if you don’t mind this give a sample answer like this one:

“Yes, we encourage guests to post pictures on to their social media channels, our only request is that you tag each photo with our wedding hashtag #

so we can keep track of all of your pictures!”

Your guests may still have a few questions after going through your wedding website FAQ, let them know the best way to reach you or your wedding planner.

General Rules of Rental

• Please note that we work on a strictly first come, first served basis due to limited amounts of stock per item.  Clients must endeavour to book at least 3 – 4 months in advance, and quotes are valid for 10 days only.
• Clients must first confirm the exact amount before booking rental items.  NO changes or swaps will be allowed.
• To secure your booking, we require a 100% deposit, no partial deposits allowed.  No refunds on deposits paid/Cancellations.
• Rentals should be collected on THURSDAYS strictly from 2pm till 4pm.
• Rentals must be back on TUESDAYS from 9am to 11am.  NO returns on Saturdays will be accepted.
• MIDWEEK rentals:  Collection on Mondays at 2pm and returns on Friday by latest 11am.
• Clients can unfortunately not borrow goods for mock tables.  You are welcome to hire the goods for your mock-table and do the set-up at the venue.
• Penalties will be charged for late returns. (even if it is only one day, we work according to a strict schedule).
• Items must be returned CLEAN, MOLD DEW AND WAX FREE.
• We charge penalties for cleaning and a laundry fee for cleaning linen.
• If items are returned damaged, consider it SOLD.
• Clients are responsible for all breakages, chips, burn marks and damages.
• If clients want to replace any broken items, they have 4 days to do so – else double rentals will be charged.
• Clients that uses coloured lamp oil is responsible to replace the lamp wicks.  Current price of Wicks at Binuns is R8.50 each.
• It is the clients responsibility to ensure that chair covers and table cloths fi on the venue’s tables and chairs.
• Rentals are packed, bubble wrapped and marked.  Please return all stock in the wrapping.
• Please be considerate with our goods.  Most of the items are limited, imported stock that can not easily be replaced.  The client after you is also paying for undamaged items!

Cleaning Instructions for all Linen Rentals

Due to the fact that we had too many damages on rental items and linen last year, we are now forced to have clients return all rental items and linen clean. We allow all rental items to be returned on Tuesdays between
9am and 11am , to allow enough time for clients to make the necessary preparations.

1. All silverware can be cleaned with Silvro and brassware with Braso.
2. To remove candle wax from silverware, brassware and glass –
use hot water and sunlight liquid. Do not use any sharp instruments
that can scratch the silverware.
Remember to always use a soft cloth that will not scratch the item.
3. Wax on linen should be removed with hot water and Omo washing powder.
4. Please try to avoid using coloured wax candles. Coloured wax is very difficult to remove from linen.
5. All organza, damask and velvet items are HAND WASH only.
6. Do NOT use any Sta-Soft when washing linen items.
7. Do NOT TUMBLEDRY any linen items.
8. Do NOT expose black or dark items to direct sunlight.
It will cause the item to fade.
9. Use Vanish to remove red wine stains.
10. Cool iron for all organza, velvet and taffeta items.
11. Do not use bleach on any of the linen items.
12. Cigarette burns and tears can not be repaired. Consider the item sold.
13. All items with mildew damage will not be accepted back. Consider the item sold.
14. All CARPETS must be cleaned with a DRY carpet cleaning agent. Carpets may not be cleaned with WATER.
Cleaning cost for carpets are R500.

Please take in consideration that other clients after you, also expects an undamaged, beautiful item. Let us all respect that.
If you have damaged an item – consider it SOLD !

In special circumstances where clients are unable to return linen
Clean we do allow clients to drop the linen off at
Drycleaners at Glenfair Shopping Centre

Our Deposit payment Policy is as follows:

Rentals – 100% Deposit

Flowers – 50% deposit
(mock table 6 – 8 months before the event ad only once the deposit is paid).

Mock tables ONLY – R500 per mock-table
(client must book mock table 7 working days prior)

Draping & Fairy lights – 50% deposit

Vintage Cars – 100% deposit

Cakes – 50% Deposit

Stationery orders – 50% deposit before we start with any artwork & design.
(we make 1 – 2 samples before we start with the full order)

Final changes – 40 days before the function
Final payments – 30 days before the function